Need help?

Returns & Exchanges

Returns & Exchanges

Receiving a Refund

Refund Policy


All items returned must be new, unused and with all Auverture and designer tags still attached.  All our items come with an Auverture tag attached. A sale will be deemed final if this seal has been broken, or if the item is used or incomplete. Returns that do not meet our policy will not be accepted and sent back to the customer.


We have made every effort to display the colors of our products that appear on Auverture as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor will display a color completely accurate.

Repeated Returns

We offer a flexible returns policy to make your online shopping experience easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.